Privacy Policy

Towan Health (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website, make an enquiry or book a treatment.

We may collect the following types of personal information:

Information you provide directly

• Name
• Email address
• Phone number
• Appointment details
• Enquiry messages
• Any information you choose to share in our contact forms or emails 

Information collected automatically

When you visit our website, we may collect:

• IP address
• Browser type
• Pages viewed
• Time spent on the site
• Cookies and similar technologies (see Section 7) 

We use your personal information to:

• Respond to enquiries
• Manage bookings and appointments
• Provide treatment-related communication
• Improve our website and services
• Send updates or marketing communications (only with your consent)
• Maintain records for legal and regulatory purposes 

We only collect the information we need to provide our services safely and professionally.

We take your privacy seriously and use appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access.

Your data is stored securely and only accessed by authorised personnel.

We do not sell or share your personal information with third parties except when necessary to:

• Process bookings
• Provide essential business services (e.g., website hosting, email providers)
• Comply with legal obligations 

All third-party service providers are required to keep your information secure.

Under UK data protection law (UK GDPR), you have the right to:

• Access your personal data 
• Correct inaccurate data 
• Request deletion of your data 
• Restrict or object to processing 
• Withdraw consent at any time 
• Request a copy of the data we hold about you 

To exercise any of these rights, please contact us at: hello@towanhealth.co.uk

We may use cookies or similar technologies to enhance your browsing experience and collect analytics about website performance.

You can adjust your cookie settings in your browser at any time.

We keep your personal data only for as long as is necessary for:

• Providing treatments 
• Managing appointments 
• Fulfilling  legal, accounting or insurance requirements 

Once no longer needed, your information is securely deleted.

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

If you have any questions about this Privacy Policy or how your data is handled, please 

contact: Towan Health 

Email: hello@towanhealth.co.uk

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.